1. About the products.
The Products provide the following online digital content for 12 to early 20 year old users for general information, education, recreation and stimulus:
(a) We psychologically profile the user: In the light of the answers the user provides to our questions, we will provide a profile of our interpretation of how the user has told us they are predisposed to think and act, manage their emotions and relate to others.
(b) We match the user’s profile to everyday situations and problems: In the light of that profile, we will predictively match how the user has told us they like to think and act, manage their emotions and relate to others with certain everyday situations and common problems.
(c) We show the user how their profile might interact with those everyday situations and problems: In the light of their profile and our predictive matching, we will show the user how they might typically react to certain everyday situations and problems, and show them suggestions of alternative behaviours which might help them better manage those situations and problems.
(d) We provide the user with tools and techniques to help them change their behaviour. We will provide the user with tools and techniques to help them decide what they might want to achieve and to help them change their behaviour to achieve those goals.
2. What the Products do not do.
(a) The Products are not a medical service and are not to be used for the purposes of seeking, and we are not providing, medical treatment or advice. The user is responsible for their own health and wellbeing.
(b) The Products do not offer advice on which the user should rely. The user must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the Products.
(c) Q is designed to help young people with their everyday challenges. It is not a therapeutic tool and is not designed to help with, or address, mental health issues. That does not mean Q is unsuitable per se for a young person with mental health problems, but each case should be considered on its own merits and therefore Q should only be used by a young person with, or who is showing signs of, mental health problems under the guidance of a qualified mental health professional.
(d) Whether Q can be used by a young person with learning difficulties or learning disabilities depends on their level of comprehension and reading ability. Any 12 to early 20 year old with an English reading age of at least 10 years should be able to properly interact with and benefit from Q on their own. And, with the assistance of a trusted adult with reading and comprehension as necessary, most 12 to early 20 year olds with learning disabilities or learning difficulties should also be able to benefit from Q. But each case should be considered on its own merits and therefore Q should only used by a young person with learning disabilities or learning difficulties under the guidance of a qualified professional adviser.
3. Updates and upgrades to the Products.
We are continually upgrading, improving and updating the Products to improve the user’s experience. You give us permission to download and install upgrades, updates and additional features to improve, enhance and further develop the Products.
4. How the Products can be accessed.
The Products are a web responsive app for use on a mobile internet browser on a touch screen with a diagonal size of at least 4.7 inches. Q is not designed for use on small screens such as wrist wearables. Q requires the user to have access to a broadband internet connection. All data charges and other costs of accessing The Product over the internet are for the user. The current list of mobile internet browsers supported is as follows:
- Safari 5 running on iOSv10.0 and later
- Google Chrome V64 running on Android 7 and later
We may change this list from time to time, and this may require the user to update their existing operating system and/or web browser version.