1. You can cancel a subscription because of something we have done or are going to do.
You can cancel a subscription if (a) we have told you about an upcoming change to our Terms of Business which you do not agree to, (b) we have told you about an upcoming change to the price payable for your subscription which you do not agree to, or (c) we have suspended the Products for longer than two weeks in the aggregate in any period of 12 months. In that case we will refund you within 14 days by the method you used for payment pro-rata for any unused period of your subscription. You may also be entitled to compensation.
2. You can cancel a subscription at any time at your discretion.
You can cancel your subscription to the Products at any time in your discretion without any reason by notifying Customer Services in writing. The cancellation will take effect the day after the last day of the current subscription month. If you cancel before the end of the initial 12 month period, we will not refund any subscription fees already paid to us.
3. We may end your subscription if you break our contract.
We may end your subscription at any time by writing to you if (a) you do not make any payment to us when it is due and you still do not make payment within 7 days of us reminding you that payment is due, or (b) if we determine that you have clearly, seriously or repeatedly breached our Terms of Business.
4. We may withdraw the Products at any time in our discretion.
We may write to you to let you know that we are going to stop providing the Products. We will let you know at least 14 days in advance of our stopping the supply of the Products and will refund any sums you have paid in advance for the Products which will not be provided.